Fluent Commerce - Order Management Customization

Techouts is a solution partner of Fluent Commerce.

Investing in advanced order management streamlines the business operations and powers users with order whereabouts at every touch point. With Fluent Commerce as a core order management platform companies can be rest assured to have superior customer experience (CX) provided to customers and business users with utmost accuracy on order updates.

Fluent Commerce is a global software company focused on distributed order management for omnichannel retail. Fluent Order Management is a cloud native, fully managed and highly flexible platform. It includes the essential components for unified, headless commerce: Distributed order management, in-store pick and pack, inventory and location management, customer service, fulfilment optimization and reporting. This enables retailers and brands to enhance all their customer touchpoints whilst increasing their profit on every order.

Key business benefits:

  1. End-to-end ownership of design and project delivery
  2. Working along to discover solution architecture and strategy to injecting Fluent Commerce
  3. Defining Standard Operating Procedures (SOP) and provide repositories for workshop outputs. Which includes, ⁣
    • Workshop notes
    • Requirements documentation
    • Interface specifications
    • Architecture diagram
    • Delivery / build estimates
    • Discovery reports
    • Training and business users support roadmap
  4. Marketplace enablement on Fluent Commerce at near real-time synchronization with commerce engine

Techouts helps enterprises and mid-market companies adopt a digital-first strategy. We parade specialization in Consulting and System Integration of e-Commerce, Order Management System, PIM and CMS technologies. And develops OMS based on headless architecture ensuring brand can deliver benefits like order online pick up at a nearby store, purchase at a store and return online, drop-shipping, marketplace real-time synchronization and end-to-end order management capabilities.

Our work will commensurate to optimization of digital experience (DX), further, in streamlining overall CX tech stack and digital operations.

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