One of the global clients with e-commerce implementation on Hybris has to handle testing of their Order Management System and Commerce platform from initial phase for their new e-commerce application.


The OMS & Commerce parts of the application needs to Integrate with multiple systems like SAP - CRM and Seller Portal, SAP PI, ERP, LSP and Analytics. Testing needs lot of coordination with multiple teams and should have knowledge of the entire Architecture to understand the issues.

Service Delivery and Out come

  • Created a Test Strategy to follow
  • Planned a frequent “Show and Tell” sessions to get the product feedback from customer at early stage
  • Ensured that all the Integration Systems are working for every “Show and Tell” sessions
  • Included “Unit Testing” and TDD for all the code changes in each Sprint/Release
  • Suggested for a round of testing in Dev environment before releasing the code to testing
  • Incorporated End to End testing with Real Data before signing off the testing on SIT Environment to avoid any issues in UAT or Pre-Prod environments
  • Improved the test coverage by implementing reviews from Developers and QA Leads
  • Used JIRA for all the issue and user stories tracking, so that the communication between various teams is effective
  • Techouts ecommerce testing team helped the client enrich their overall testing strategy and optimize existing processes.